seven steps to improve your people skills
Seven Steps to Improve Your People Skills
What's this? A business book by a comedian? You may recognise Neil Mullarkey from his appearances in Whose Line Is It Anyway or Austin Powers movies but how did he end up writing a book on people skills?
Meet the Author
Neil Mullarkey co-founded London's Comedy Store Players, Europe's top improvisation ensemble, in 1985, and still performs with them. He has acted on TV, radio and in two Austin Powers films with his former comedy partner, Mike Myers.
Nowadays his communication and creative expertise is in demand across the world. He has worked in 24 countries with clients including Google, Microsoft, Saatchi & Saatchi, Vodafone, EY, Deloitte and Unilever. He is a regular speaker at the London Business Forum and a visiting lecturer at Cass Business School, City University of London …more
Contents
Neil has taken his experience - of over two decades in management training and leadership development - and distilled it into seven essential skills: listening, being curious about people, being aware of eye contact and body language, letting people talk, not taking yourself too seriously and ending an encounter without ruining it.
Neil refers to the latest academic research to bring you a simple, amusing and highly applicable guide. This book is essential if you want to become better at dealing with people, whether it be colleagues, clients or those you meet for the first time. Neil has applied his techniques to senior leaders, middle managers, those new to the workforce and even school children. Simple tweaks (or Steps as Neil calls them) can bring confidence whatever the situation.
Readers’ Feedback
Across seven chapters, each as concise as they are compelling, Mullarkey demonstrates an uncanny ability to cut through the hyperbole and offer up a set of smart, well-researched and immediately implementable strategies for businesses of all shapes and sizes.
Steve Martin
Co-author of the New York Times International Bestseller Yes! 50 Secrets from the Science of Persuasion.
